MASS Workshop on public engagement for Public Sector Professions

This summer we’re opening our doors to host an exclusive full-day workshop for public sector professionals.

Twelve participants will spend a day at our King Street offices working directly with the MASS team to strengthen and refine their approach to public engagement.

You’ll get an inside look at how we design and execute our internationally recognized Civic Lotteries and Citizen Reference Panels, as well as the tools and techniques to develop and manage your own engagement processes.

We’ll share our top tips for effective facilitation, discuss how to build internal support amongst your colleagues, as well as how best to use different engagement methodologies to support your organization — from strategic planning to making tough choices collaboratively to working in multi-stakeholder environments.

We will also host a special 90-minute Consultation Clinic to help participants address their own consultation and engagement dilemmas. You’ll get immediate help to solve your own programmatic and organizational challenges.

Download the registration form (PDF)
Download the form in Word (when possible, please use editable PDF)

We’ll show you how to:

… Convene the public and design your own Civic Lotteries
… Create meaningful learning materials and stage Citizen Reference Panels
… Frame constructive public conversations and choices
… Create organizational support for public engagement processes
… Overcome the usual suspects and determined advocates
… Employ effective facilitation techniques

Who is the workshop for?

This workshop is intended for public sector professionals with direct experience or interest in managing public engagement processes. You likely work in a government department, health agency or hospital, police service, school board or municipal government and recognize the imperative of working more constructively with your stakeholders and the general public.

Why attend?
In an age of open information and transparency, people expect a greater say in the decision-making process. And there’s no surer way to guarantee objection or sub- optimal decisions than by closing ranks or simply going through the motions. At the end of the day, the question isn’t whether to engage, but how? How do you avoid a volatile online comments section? Or make sure you don’t end up with the same people, at the meetings same, saying the same things. Or help your constituents translate their own lived experiences into real advice that policy-makers can use? From curriculum development to convening the public, from representation to report writing – we’ll share what we’ve learned leading processes for municipal and provincial governments and agencies.

PLUS we’ll serve up a delicious catered lunch from Jamie Kennedy’s Gilead Café, located just next door, as well as an end-of-day reception with Ontario wines and beer.

Please note that to ensure a productive and hands-on session, the workshop is capped at just twelve participants who will be selected based on their interests, experience and application.

What are the details?
Location: 392A King Street East, Toronto (close to King and Parliament)
Date: Friday July 20, 2012
Time: 10am – 4pm, Reception 4-5pm
Cost: $750 + HST
Apply: Download and complete the registration form and submit it to
Deadline: July 3rd. Successful applicants will be notified by July 6th.

Note: Applicants must be currently employed within the broader public sector.

Contact Morwenna White by phone or email with any questions: 1-416-880-2083 or

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